Privacy policy

ACHAM Women's Clothing Store Last updated: 2025

Acham Company (hereinafter referred to as the "Company", "Acham", "we") attaches the utmost importance to the protection of personal data and respect for the privacy of its customers, partners and users of online resources.

This Privacy Policy has been developed in accordance with the legislation of the Republic of Uzbekistan, as well as taking into account international standards for the protection of personal data and regulates the collection, use, storage and protection of personal information.

1. Who are we Acham is a brand of women's clothing that carries out: – retail and remote sale of goods in the territory of the Republic of Uzbekistan; – order processing through the website, messengers and social networks; – international delivery of goods outside the Republic of Uzbekistan. The Company is the operator of personal data within the framework of this Policy.

2. Definition of personal data Personal data is any information that allows you to directly or indirectly identify an individual, including, but not limited to: name, contact information, shipping address, payment and technical information.

3. What personal data may we collect Depending on the format of user interaction, the Company can process the following categories of data.

3.1. Identification and contact information – first and last name; – phone number; – email address; – country, city, delivery address, postal code. 3.2. Order data – information about purchased goods; – history of orders, refunds, and exchanges; – comments on orders. 3.3. Payment information – information necessary for processing payments (without storing bank card data); – information about the payment status. 3.4. Communication data – contacting the support service; – correspondence in messengers and social networks; – user reviews and requests. 3.5. Technical data – IP address; – cookies and similar technologies; – device type, browser, and operating system; – site visit analytics data.

4.How we collect personal data Personal data can be obtained: – directly from the user when placing an order; – when registering an account or subscribing to newsletters; – when contacting the support service; – automatically when visiting the site (cookies and analytical tools); – through social networks and messengers with the user's consent.

5. Purposes of personal data processing Personal data is processed exclusively for legitimate and justified purposes, including: – processing, processing and delivery of orders; – organization of international delivery; – identification of the client; – processing payments and refunds; – fulfillment of contractual obligations; – providing customer support and feedback; – sending service and marketing messages with consent; – improving the quality of service, product range and user experience; – compliance with the requirements of tax, customs and other legislation.

6. Legal grounds for processing Personal data is processed on the following grounds: – user's consent; – the need to fulfill the purchase and sale agreement; – fulfillment of legal obligations; – legitimate interests of the Company, provided that they do not violate the rights and freedoms of the user.

7. Transfer of data to third parties The Company may transfer personal data strictly to the required extent to the following categories of recipients: – courier and logistics companies, including international delivery services; – payment systems and banks; – IT suppliers (hosting, CRM, analytics); – government agencies, if there is a legitimate requirement. Acham does not sell or transfer personal data to third parties for their own marketing.

8. International data transfer In connection with the international delivery of goods, personal data may be transferred outside the Republic of Uzbekistan. The Company takes reasonable measures to ensure an appropriate level of protection of personal data during such transfer.

9. Personal data retention period Personal data is stored: – during the term of the contractual relationship; – within the time limits established by law; – before the user withdraws consent, if applicable. After the specified time limits, the data must be deleted or depersonalized.

10. Data protection and security The Company applies the necessary technical and organizational measures to protect personal data, including: – the use of secure servers and data transfer protocols; – restriction of access to personal information; – application of secure payment solutions. The user is aware that the absolute security of data on the Internet cannot be guaranteed.

11. User Rights The user has the right to: – receive information about your personal data; – request their correction or update; – require the deletion of data if it does not contradict the law; – revoke consent to receive marketing newsletters; – restrict the processing of personal data; – to file complaints with authorized state bodies.

12. Cookies and analytics The Acham website uses cookies to: – ensure the correct operation of the website; – conducting analytics and collecting statistics; – personalization of the user experience. The user can manage cookies through their browser settings.

13. Protection of minors' data The Company does not knowingly collect personal data of persons under the age of 16 without the consent of their legal representatives.

14. Changes to the Privacy Policy The Company has the right to make changes to this Policy. The current version of the Policy is always published on the official Acham resources.

15. Company Details: TIN/PINFL: 52206046570025 Sole Proprietor: “QUTBIDDINOV KAMRONBEK QUTBIDDIN O'G'LI” Legal Address: 2A Furkat Street, Shaykhantakhur District, Tashkent, Uzbekistan Email: acham.collections@gmail.com Phone: +998 90 392 20 22